Redirect not working – uses default infusionsoft …

  • Resolved stevepb

    (@stevepb)


    6 years, 11 months ago

    I have an issue where the redirects are not working for landing urls once the form has been submitted. What’s happening is it’s using the default landing url value entered in the infusionsoft form.

    The form I have imported from a campaign in Infusionsoft, each time I use the form I am sent to the url entered in infusionsoft form, rather than the url specified with FormLift setting in Redirects.

    Any ideas how to correct this behaviour, obviously I want to redirect to the page I specify in FormLift.

    Thanks

    • This topic was modified 6 years, 11 months ago by stevepb.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Adrian Tobey

    (@trainingbusinesspros)

    Hey there,

    I’ve just gotten around to updating some of the documentation, have a look and see if you followed the steps for the redirect creator exactly.
    see the redirect documentation

    Thread Starter stevepb

    (@stevepb)

    Hi Adrian,

    Thank you very much for pointing that out, I had noticed you’d updated your documentation recently, but I could not spot this crucial bit of instruction earlier:

    “Then go to your form in the campaign builder and paste that URL in the thank you page area.”

    This final step was missing (I believe) from the docs previously. So doing this last action should sort out my issue with redirects not working. Obviously, they would have worked, if I used the software correctly ??

    Thanks for your prompt reply Adrian!

    Plugin Author Adrian Tobey

    (@trainingbusinesspros)

    No Problem ??

Viewing 3 replies - 1 through 3 (of 3 total)
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