Redirect not working on mobile

  • Resolved maaro

    (@maaro)


    2 years, 1 month ago

    Greetings,
    redirect works beautifully on desktop, but currently results in a 404 on mobile. If I create an empty page at the address, mobile shows the empty page, so still not redirect. Cannot be a cache issue, as I’m redirecting an old page address I just discovered still exists and have certainly never visited. ?? Any ideas where to start?

    Edit: Well, scratch that – it no longer works on desktop either. Back to the drawing board!

    • This topic was modified 2 years, 1 month ago by maaro.
    • This topic was modified 2 years, 1 month ago by maaro.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @maaro,

    Sorry for the inconvenience caused.
    I have checked the shared URL on both Desktop and Mobile. And on both devices, I got the same result. Please check these screen records:

    From Desktop, check this screen record.
    And from Mobile, check this screen record.

    Please check once from your site. If I did any wrong, please let me know. And please share the short URL and redirect URL as well. So I can check and find out the issue and help you to fix it.

    Let us know the update. Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @maaro,

    Hope you are doing well.
    Is your above-mentioned issue gets fixed? We didn’t hear from you since then. Let us know the update.

    Thanks!

    Thread Starter maaro

    (@maaro)

    Hello there,
    alas, no – I *think* destop is back to working now, but no joy on mobile. The /lahjoita/ page should redirect to this page: https://www.hesy.fi/product-category/lahjoitukset/

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @maaro,

    Hope you are doing well. Sorry for the inconvenience and late reply.
    I have just checked now on Desktop and Mobile. It is working well.
    Please check this screen record from Mobile.

    And please retry once now from your side. Let us know how it goes.

    Thanks for your patience!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @maaro,

    Did you check on your side? And let us know if the issue is fixed.

    Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @maaro,

    We haven’t heard back from you in a long time. So, I am assuming your issue has been resolved. I am closing this topic.

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
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