• Resolved FitbaTips

    (@fitbatips)


    Hi guys

    I have suddenly been getting the “Err_too many redirects” error when attempting to enter into a purchase of any membership levels.

    I have tried to force SSL with Java Script but it reformats the website into gobbledy gook and is basically unusable.

    At the moment I am not forcing the SSL which means the membership levels page is accessible but I would prefer that the SSL was in place.

    IS there a way around this or do you know why the issue might suddenly have appeared? I have recently updated my theme but not sure if that may have caused the issue.

    Regards

    Vincent

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi Vincent,

    Thank you for getting in touch, I’m sorry to hear about the issue you are experiencing.

    Was anything on your WordPress site changed before receiving this issue, such as an update or something similar.

    Here is documentation to troubleshooting SSL issues with PMPro – https://www.paidmembershipspro.com/debugging-httpsssl-issues/

    I hope this helps, please keep me posted with your findings. ??

    Debugging redirects can be a bear, as every browser seems to cache/handle redirects slightly different.

    With my clients I use curl on the command line to ensure I truly know what’s occurring.

    This simple command has saved many hours of debugging…

    curl -I -L $URL

    This shows only request headers (no content) + walks/resolves the entire redirect chain, so you can see exactly what’s occurring.

    If you must be logged in to issue this command, google for how to simulate a WordPress login using curl. Basically you issue one curl command to login, specifying state files to contain login data. Then issue the above command using state files produced by login command.

Viewing 2 replies - 1 through 2 (of 2 total)
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