• Resolved kstanki2

    (@kstanki2)


    Here’s the situation:

    I have a ‘baby’ plan on hostgator which allows unlimited addon domains. The main domain on this account is entirely unrelated to my WP multisite install, which is on an addon domain.

    I put up a wildcard dns for the addon domain (set it to correct document root, not just public_html) and started to add some subdomains to the network, https://www.writerswithhats.com is the main site on the multisite install, I added 3 more subdomain sites to that. I can access all of the dashboards and edit settings just fine, but I am having some weird problems with accessing the sites.

    The main site works fine, as does one of the subdomains. However, 2 of the 3 subdomains redirect to the main site on my hostgator account (entirely unrelated to these sites). What I have also noticed is that these two sites doing this redirect have directories on the ftp like: writerswithhats.com/(site name), while the other one, which works just fine, doesn’t have a directory there.

    Sorry if I seem to be rambling and haven’t used the right terminology, still trying to wrap my head around all of this. Any help at all would be appreciated, I can provide more information if needed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    (set it to correct document root, not just public_html)

    That may be your problem you know. WordPress needs you to point it all to where you have it installed, which is NORMALLY public_html.

    However. What domain mapping plugin are you using? The domains should ALSO be mapped to where WP is installed, and then mapped inside WordPress via a plugin.

    However, 2 of the 3 subdomains redirect to the main site on my hostgator account (entirely unrelated to these sites). What I have also noticed is that these two sites doing this redirect have directories on the ftp like: writerswithhats.com/(site name), while the other one, which works just fine, doesn’t have a directory there.

    Did you park them in the same way pr make them add-on domains/ They do not need to have their own folder on the server and they should be directed to your multisite install. that means if you did make them add-on domains, look at the details in cpanel, specifically the home url.

    Thread Starter kstanki2

    (@kstanki2)

    Hello,

    I got everything working in a remarkably lazy way- I just deleted the subdomains and created new ones with different (yet similar) names, everything’s working fine now. Not a particularly smart fix, but it’s functional so I’m a happy webmaster.

    Thanks for the suggestions

Viewing 3 replies - 1 through 3 (of 3 total)
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