• Resolved dechtman

    (@dechtman)


    We tried to proactively load information into the Simple 301 redirect plugin, but the import failed. Instead of adding individual line items, it added a redirect for the root domain which I’m unable to edit. It looks successful, but when we refresh the page the Request field reverts. We’re also unable to delete the redirect.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @dechtman,

    Hope you are doing well. Sorry to hear that you are facing issues.

    It seems really very strange that you are not able to import links. I have tried it on my site and it is working well. You can check this screencast.

    I am requesting you check your CSV file once. You can compare your CSV file with my tried one. If there have any changes to your CSV file, please make it like my shared CSV file and then retry once.

    Hope your issue will be fixed. Let us know the update.

    Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @dechtman

    Hope you are doing well.

    We didn’t hear from you after my last reply. Can you please share an update that your issue gets fixed or not?

    We are looking forward to hearing from you.

    Thanks!

    Thread Starter dechtman

    (@dechtman)

    We are using WPVIP and it looks like there is a conflict with the plugin. We had to use another redirection plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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