• Resolved richgood

    (@richgood)


    Good afternoon everybody.

    Today I discovered that I have a problem with forms created with Optin forms. In practice when you click on subscribe it should redirect to another page with “successful registration” instead the url becomes https://www.giovanniriccobono.it/blog/# and a message appears “oops page not found moved or deleted”.

    I do it with all 3 forms that I created and use. What could be the problem?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Richgood,

    Thanks for reaching out to us about this, I will be happy to assist you.

    This can sometimes be an issue with users having caching or optimization plugins installed. I would recommend turning them off, clearing your cache, and then trying to test the optin forms again to see if they work.

    If they do work, usually, you can go into that caching/optimization plugin and exclude it from being included in the caching/optimization plugin.

    Hopefully, that gets you sorted but if you have any further issues, feel free to get back to me.

    All the best

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Richgood,

    I am going to mark this as “resolved” but if you have any more issues, feel free to reach out to us again.

    All the best.

Viewing 2 replies - 1 through 2 (of 2 total)
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