• Resolved cestep

    (@cestep)


    I created a recurring event. Should occur weekly, on M, T, and W at 3pm through December 31, 2021.

    Instead I have over 1,000 of the event on T, August 17 at 3pm.

    What happened here?

Viewing 4 replies - 1 through 4 (of 4 total)
  • @cestep

    Yikes! That’s not good and definitely not intended behavior.
    Would you mind sharing the date formats you are using for WordPress and under Events > Settings > Display?

    Additionally, since you are using our Pro add-on, I would highly recommend that you use our premium support channel to get faster and more comprehensive support ??

    Cheers,
    Geoff

    Thread Starter cestep

    (@cestep)

    No problem. Date formats:

    F j, Y
    F j
    F Y
    D jS

    I’ve deleted all the entries. When I recreated the event, it recurred correctly this time. I created a second event that also recurred correctly.

    One thing I changed was to have the first start date in the future. I had given a start date for the same day, but a few hours prior, just to show on the calendar that we had the event.

    As for the premium support, I asked a different question there yesterday. Still haven’t heard back. This seems to be the better channel right now. Thanks!

    Hi @cestep,

    Thanks for getting back to us, and apologies for the delayed response.

    WordPress regulations prevent us from providing support for our premium plugins here, which is why my colleague requested you make use of our premium support channel.

    Let me know if you have any other questions on this.

    Best regards,

    Marho

    Plugin Support masoodak

    (@masoodak)

    Hi there,

    This thread has been pretty quiet for a while, so we’re going to go ahead and close it. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Have a great day.

    Kind regards,
    Masood

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Recurring weekly event created over 1,000 events on same day at same time’ is closed to new replies.