Recurring subscription payment policy

  • Resolved canimjain

    (@canimjain)


    2 years, 3 months ago

    Hi created a membership level “silver”, checked “yes” to “recurring subscription” (I want to collect payment yearly).

    I believe that paid membership pro + stripe will collect the payment after one year automatically (for example if user register and pay on 6 Dec 2022, then on 5 Dec 2023 the recurring payment will be processed automatically). Am I right?

    So, who does store the payment card details? (is it Stripe or paid membership pro or in my own website server by means of plugin)?
    Could you please suggest few lines which I must add into “Payment collection policy and/or privacy policy webpage” – for recurring payment (i.e. how and who does store the payment and personal information etc).

    Thank you

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  • Hi @canimjain! I’ll answer both of your questions individually below. If you should have any new, unique questions after reviewing this information please don’t hesitate to start a new topic. This helps others quickly search for and locate answers.

    I believe that paid membership pro + stripe will collect the payment after one year automatically (for example if user register and pay on 6 Dec 2022, then on 5 Dec 2023 the recurring payment will be processed automatically). Am I right?

    Yes, that is correct. If you have created a membership level and checked the Recurring Subscription box then payments will automatically be collected at the set interval. This does assume the connected payment gateway has been configured correctly so you’ll want to review the setup instructions for your chosen gateway.

    So, who does store the payment card details? (is it Stripe or paid membership pro or in my own website server by means of plugin)?

    Customers can update their payment details on your site for their recurring subscription but Stripe stores the full credit card details. Those details are not stored on your server or by PMPro.

    Could you please suggest few lines which I must add into “Payment collection policy and/or privacy policy webpage” – for recurring payment (i.e. how and who does store the payment and personal information etc).

    We have a blog post here that covers several aspects of GDPR and privacy you may wish to review: https://www.paidmembershipspro.com/getting-ready-for-gdpr/

    Thread Starter canimjain

    (@canimjain)

    Hi @kerijacoby

    Thank you for your quick response. Noted.

Viewing 2 replies - 1 through 2 (of 2 total)
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