Recurring Product Discount not working

  • Resolved pierreloops

    (@pierreloops)


    4 years, 4 months ago

    Hi.

    If I create and use a “Recurring Product Discount” coupon and set the “Active for x payments” more than 1. I get an error message “This order’s status is “Pending Payment” – it cannot be paid for.” instead of taking me to the payment gateway.

    My client want’s to give 2 months free on their subscription. But it only takes me to the payment gateway if I set the “active for x payments” on 1.

    Any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter pierreloops

    (@pierreloops)

    The payment gateway is PayFast if that matters.

    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    For more support while using WooCommerce Subscriptions, please open a support request at https://woocommerce.com/my-account/create-a-ticket/. I’m asking as this forum is only geared towards the core WooCommerce plugin itself.

    Thanks!

    Thread Starter pierreloops

    (@pierreloops)

    Hi RK

    Thanks for the response. I keep getting a message saying I need to verify my email account. I’ve already verified it. Logged out and back in multiple times. But it’s still saying I need to verify my email account. Thus my reason for messaging here, as the support section on my account is inaccessible.

Viewing 3 replies - 1 through 3 (of 3 total)
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