Recurring Events Unusable!

  • Resolved jupiter1955

    (@jupiter1955)


    2 years, 3 months ago

    I’m sorry to say the recurring events feature (the reason for which we pay for the premium version) has become almost unusable. It has taken me over an hour to create one recurring series with 2 exceptions.

    Apart from the problem that exists using Firefox to edit events, I have moved to Chrome. All is OK until you need to make an edit to the series or event. As soon as you make an edit the start date reverts to todays date and you end up with multiple series. The only way to correct is to delete and start again and take exceptional care that you have not made a small error otherwise you have to start all over again.

    I think it’s fair to say the EC update to version 6 with enhanced recurring events has been a disaster.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abz

    (@abzlevelup)

    Hi @jupiter1955, sorry to hear about this. I understand your frustration regarding a couple of issues with version 6 of our plugin.

    That being said, I suspect that this is related to the Venue issue that’s causing some issues not allowing users not to edit or save. This is a known issue → Cannot update event that has a venue assigned.

    We’re still working on this, and we’d update everyone whenever we release a fix for it. For now, please continue using Chrome for the Admin dashboard and updating Events. I already added your case to the existing bug ticket.

    —

    On another note regarding the Recurring Date glitches, this is related to another issue that we’re working on and we’re aware of. I also added your case to it → Events revert to current or swapped date after save (classic editor)

    Could you try the following workaround and see if that makes a difference?

    • Go to Events → Settings → Display and change the Compact Date Format to the default option (2022-01-15).
    • Use the block editor for editing events.

    Again, appreciate your patience here. Rest assured that we’ll notify you on this thread whenever there are updates.

    Hang in there,
    Abz

    —
    Bug Ticket Reference:
    TEC-4596 & ECP-1441

    Plugin Support Guga Alves

    (@gugaalves)

    Hi there,

    We’re back with good news!

    Our developers have just released the Events Calendar version 6.0.7, which addresses the issue of events which have venues assigned not being able to be updated successfully on some browsers.

    Please update your Events Calendar plugins to include that and other improvements over your website.

    Best regards,

    Plugin Support Darian

    (@d0153)

    Hi @jupiter1955

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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