recover billing_address_2

  • Resolved slkaz

    (@slkaz)


    3 years, 8 months ago

    Hello,
    I deleted the billing_address_2, but I would like to restore it. “Reset to default fields” does not help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    That’s strange. Clicking the “Reset to default fields” button will restore all the default fields that were removed. We are not sure why you are facing this issue. Could you please temporarily deactivate our plugin and verify whether the billing_address_2 field is showing on the checkout page or not?

    Thank you!

    Thread Starter slkaz

    (@slkaz)

    here is my test page:
    https://sklep.divoti.pl/

    it looks like the field has been removed permanently… some others fields too.

    i turned off plugin Checkout Field Editor for WooCommerce on my test page.

    Plugin Author ThemeHigh

    (@themehigh)

    We can see that the fields are still not showing on the checkout page even after our plugin is deactivated which means there might be some code or style using which the fields are removed or hidden from the checkout page.

    Could you please raise a ticket through our website? We hope our technical team will be able to have a look into it.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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