Recover and reset 2FA

  • Resolved hebhansen

    (@hebhansen)


    5 months, 3 weeks ago

    Hey Fence

    I have lost my phone in the harbour of Copenhagen and that means my authenticator also. That means I cannot login to my site as admin anymore. How can I

    • Get back in and around the 2-step auth? Is there a way to send code to mail or mobile no?
    • Once loged in, how can I reset the authenticator code? Will I need to turn off for entire site and then back on? Can I do this per user?
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter hebhansen

    (@hebhansen)

    I sorted it out. Sorry for the inconvenience:

    1. Go to C Panel – File Manager at your host
    2. Public Html > WP Content > Plugins > Wordfence renamed to Wordfence.bak
    3. Login and there is no 2FA
    4. After login as admin, rename wordfence back to original
    5. At account page deactivate 2FA
    6. Scan QR and it is now back in authenticator
    7. Go to user menu
    8. Deactivate 2FA per user that you operate and rescan QR. They will appear inside admin so the process is easy.
    9. For other users that are not yours, just deactivate and they will be med with e new QR

    Great plugin. Really cool Complex but cool

    thank its working..Now i have added a security code.But when i try to login with it its showing wrong.But i used the corrct one only.Can you please help with this.

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