Reconnecting dots

  • Resolved lindatraint

    (@lindatraint)


    11 months, 2 weeks ago

    Hi,

    Since the latest upgrade of WordPress, I’ve been experiencing issues for my users to connect to my website. Once they search for my url, they get redirected to a blank page with 2 blue bouncing balls. On the back-end the website appears live and all updates have been executed and subscriptions have been extended. Does anyone have any advice on how to get the site live again?

    With Kind regards, Linda

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support J Burns

    (@subiewrx)

    Hi @lindatraint,

    I’m sorry that you’re experiencing an issue with your website.

    If this issue happened after updating to the latest version of WordPress, I recommend reaching out to your website host support first. They will be able to look at the server error logs to determine how they can help.

    Please let me know what they find.

    Thanks!

    Plugin Support Prabhat

    (@prabhatrai)

    Hi?@lindatraint,

    We haven’t heard back from you in a couple of days. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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