reconnected jetpack and stats are messed up…

With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

That’s what happened on your site; it previously used a different site URL, rowntreemontessori.com/focus-pro/.

I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

Thank you …

however this did not work.. I’ve disconnected and reconnected and it’s still missing the last year’s stats..

Could you try disconnecting from WordPress.com, and letting me know when it’s done?

Thanks!

disconnected

I can’t leave this disconnected for too long.. when can I reconnect it?

have to reconnect here in another few minutes.. have you found anything?

sorry I have to reactivate it …

let me know if you’re able to help.. appreciate it..

Sorry about, I was gone for the weekend. Would you mind disconnecting the site from WordPress.com again today?

Thanks!

Hope you had a great weekend!

Noticed yesterday and today that publicize is not pulling the correct images again also..

But one thing at a time I think..

Jetpack is not disconnected…

Please let me know as soon as we can reconnect, thank you!

Could you try to reconnect now?

Thanks!

woohoo! it’s working! we have all the stats integrated! thanks!

could whatever you did have also fixed up the publicize issue we’re having since Thursday last week?

Could you give me an example of a post where you experienced issues, so I can take a closer look?

Here you go..

Post is here: https://rowntreemontessori.com/news/chicks/
Featured image shows in left column of footer on index page here: https://rowntreemontessori.com/ (top post in NEWS category)

Here’s what shows on FaceBook: https://www.facebook.com/RowntreeMontessori/?fref=ts

Thanks for looking at this!

Interesting. There is nothing wrong with your post, and nothing wrong with the Open Graph Meta Tags generated by Jetpack. They include the Featured Image, but for some reason Facebook originally failed to find that tag and use it to generate the proper post preview.

At this point I’m afraid I can’t really investigate more, as the problem is now solved, and Facebook is able to grab the Featured Image. Could you let me know if this happens again with another post in the future?

Ok thank you,

I appreciate you investigating and AWESOME on the stats for us!