Recommended to upgrade in dashboard, but plugin already at latest

  • Resolved totalwpsupport

    (@totalwpsupport)


    7 years, 7 months ago

    Hi guys, the website desertmountaintimes.com is running the latest version of clean talk when i look in the wp dashboard. But in the dashboard for cleantalk its saying that manual update is required and says that im running one version back.

    Something is out of sync between clean talks dashboard and the reality of the website. Id like to see them sync again. How do we get this to update itself in clean talk dashboard?

    Thanks, Bodhi

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  • Plugin Support SergeM

    (@serge00)

    Hello, Bodhi.

    Thank you for your request.

    I’ve checked your Dashboard and it seems like it is up to date at the moment. The issue was caused by the lack of spam check requests. When you update the plugin there should be at least one spam check request so the plugin will send new info to our Cloud Service.

    You can always check your website using this blacklisted e-mail: [email protected]

    Your Anti-Spam Log here: https://cleantalk.org/my/show_requests?int=week

    Please, mark this topic as “Resolved” if this reply helped you.

    Best regards.

Viewing 1 replies (of 1 total)
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