Recently Viewed Products Not Working

  • Resolved nianfireworks

    (@nianfireworks)


    4 years, 6 months ago

    Hello,

    My Recently Viewed Products Widget in both the footer and the Woocommerce sidebar does not work. When I am logged in as admin and browse the page, it works fine, but when removing maintenance mode and testing the site, the widget does not show anything.

    Help would be greatly appreciated.

    Please contact me for backend login.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter nianfireworks

    (@nianfireworks)

    I still need help with this problem.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @nianfireworks. It looks like your site is currently undergoing maintenance so I was unable to check it.

    The Recent Viewed Products widget uses a cookie as explained here. Therefore, if the cookie cannot be set, it will not show any recently viewed products for a user. That explains why you are able to see products in the widget when logged in.

    I hope that helps!

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    HI @nianfireworks. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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