• Resolved Miguel

    (@miguelh)


    Hi:

    After updating to the most recent version of UpDraft, I was locked out of my website. I was unable to login to wp-admin.

    I contacted my hosting company, who were able to deactivate Updraft after discovering that it was interfering with the login process. This is what they shared with me:

    Your error is the result of your team updating the updraft plugin. You
    > updated it yesterday at 5:32PM ET. That is one of 5 plugins that your team
    > updated on Saturday..
    >
    > Here is the error that you can provide the updraft support team. Would you
    > like us to deactivate this plugin on your behalf, which would allow you
    > access to your wp-admin?
    >
    > PHP Fatal error: Uncaught Error: Class
    > ‘UpdraftPlus_Manipulation_Functions’ not found in
    > /home/write2press/public_html/wp-content/plugins/updraftplus/admin.php:41
    > Stack trace:
    > #0
    > /home/write2press/public_html/wp-content/plugins/updraftplus/admin.php(48):
    > UpdraftPlus_Admin->get_templates_dir()
    > #1
    > /home/write2press/public_html/wp-content/plugins/updraftplus/admin.php(466):
    > UpdraftPlus_Admin->register_template_directories()
    > #2
    > /home/write2press/public_html/wp-content/plugins/updraftplus/admin.php(32):
    > UpdraftPlus_Admin->admin_init()
    > #3
    > /home/write2press/public_html/wp-content/plugins/updraftplus/admin.php(8):
    > UpdraftPlus_Admin->__construct()
    > #4
    > /home/write2press/public_html/wp-content/plugins/updraftplus/class-updraftplus.php(431):
    > include_once(‘/home/write2pre…’)
    > #5 /home/write2press/public_html/wp-includes/class-wp-hook.php(286):
    > UpdraftPlus->admin_menu(”)
    > #6 /home/write2press/public_html/wp-includes/class-wp-hook.php(310):
    > WP_Hook->apply_filters(NULL, Array)
    > #7 /home/write2press/public_html/wp-includes/plugin.php(465): WP_ in
    > /home/write2press/public_html/wp-content/plugins/updraftplus/admin.php on
    > line 41

    I’m not fluent enough with html to understand what all of that means but I expect you are. Would you please shed some light on the cause of the conflict, correct it and advise us when it’s safe to re-activate it.

    Thanks for your time,
    Miguel

Viewing 1 replies (of 1 total)
  • Hi Miguel,

    It looks like some core UpdraftPlus files could be missing.

    Can you please try to remove the existing UpdraftPlus plugin and install/activate it again, downloading it from www.remarpro.com repository?

    Thanks,
    Harshad

Viewing 1 replies (of 1 total)
  • The topic ‘Recent Update Prevents Login to WP’ is closed to new replies.