Recent orders not showing up in sales & revenue section – help?

  • Resolved kittybo

    (@kittybo)


    1 year, 3 months ago

    Hi all,

    So i have paid membership pro connected to my subscription based website and received my first order yesterday. Whilst the order is showing under the “recent orders” tab, it is not showing under the “sales & revenue” tab.

    The payment method being used is paypal express & under “status” it states “token” whilst no money has appeared in the connected paypal account. Does this mean the client hasn’t actually completed the payment process or is there something i have to do? (i have connected paypal to my website).

    I’m completely new to this & so i am very confused! Any help would be much appreciated.

    • This topic was modified 1 year, 3 months ago by kittybo.
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