Recent Mobile Layout Issues

  • Resolved anirnet

    (@anirnet)


    8 months, 1 week ago

    Hi

    I have been using ETC for a long time, it’s been just perfect for me, meaning everything looked good on bigger screens and mobile as well. until recently I tested order completed email, and opened the email on my phone. it looked bad and everything is out of place. the product and order info are shown in one column instead of two columns as it used to be.

    I tried to decrease the font size but it didn’t help.
    I thought this might be an update, there will be probably options added for responsiveness or something, I looked through the settings, but there was nothing.

    could you please help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    We are sorry for the late response.

    Yes, our plugin has the responsive point function, which makes it responsive on any device. Unfortunately, this feature is unavailable with the basic version.

    Best regards.

    Thread Starter anirnet

    (@anirnet)

    Well! it was a nice time with your plugin. time to look around for other alternatives with less flexibility but at least won’t force you to send ugly emails because responsiveness suddenly is a new groundbreaking feature now.

    Plugin Support lavendervu2510

    (@lavendervu2510)

    We are sorry that the feature you need is not included in the basic version. If you have any other questions/ or problems with it, feel free to contact us.

Viewing 3 replies - 1 through 3 (of 3 total)
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