Recent Issue Discord ID mismatch

  • islandpublishing

    (@islandpublishing)


    1 year ago

    Hey, I really love the simplicity of the connection plugin for Memberpress and Discord we also use the Paid Membership Pro version.

    We have recently started to have an issue and I think it’s related to Discords new username policy of removing the #0000 number that usually appended the username.

    I’ve had several users sign up to our membership recently and create new Discord accounts with usernames that have no #num after them. Eg mydiscordusername they go through all the auth steps via the website to connect but the bot never adds the respective role to their profile. Upon looking I find that without fail every one of them has a different user name registered on the site it’s always the case that their username has had #0 appended. So to use my example name above mydiscordusername#0 would be the username that appears in the members listing on the website.

    There seems no way around this other than for me to manually add their discord role which kind of defeats the purpose of using the plugin in the first place.

    As I mentioned I’m sure this is a by product of Discords latest username policy update. It does however need addressing. Also as mentioned I’ve been able to replicate this on this plugin with memberpress and on the Pmp version.

    TIA

Viewing 1 replies (of 1 total)
  • Plugin Contributor Younes

    (@vanbom)

    Hi,
    Thank you for bringing this matter to our attention, and we appreciate your patience as we investigate further.

    In response to your concern regarding Discord’s recent username policy update, our plugin is designed to adapt seamlessly to these changes. We retrieve and store Discord usernames along with discriminator numbers as per Discord’s API response, ensuring compatibility with the new username format.

    Based on our analysis of your provided information and the plugin’s behavior, it appears that the integration is functioning correctly. Users are successfully connected and receiving roles as intended.

    However, to assist you more effectively, could you please provide additional details on any specific issues you may be experiencing despite the successful connection and role assignment? This will enable us to address your concerns comprehensively and ensure optimal functionality of the plugin.

    Thank you for your understanding, and we look forward to resolving any outstanding issues promptly.

Viewing 1 replies (of 1 total)
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