Receiving lots of spam in form even with Recaptcha

  • Resolved kristinubute

    (@kristinubute)


    1 year, 7 months ago

    Hi, I”m noticing a lot more spam coming through on the contact form even though I have Recaptcha setup.

    Could you advise what else I can do to ELIMINATE/reduce these spammy emails through the contact form in WP Forms?

    They seem to be getting worse?

    I have had to start using this to stop the spam through the form

    https://cleantalk.org

    Do you have any suggestions please?

    Thanks

    Kristin

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @kristinubute,

    We’re sorry to hear that you’ve encountered spam issues.

    You can consider using CleanTalk. However, if you’re still having spam with reCAPTCHA enabled, you can consider increasing the security level of the reCAPTCHA integration on your site.?

    For v2 reCAPTCHA, you can do this by going to your reCAPTCHA account. Then in the settings of your current integration, you can adjust the Security Preference slider.

    For v3 reCAPTCHA, you can adjust the settings in your WordPress admin area by going to WPForms > Settings > reCAPTCHA. In this Score Threshold field, you can increase the score to a higher number for stricter security. 

    And if you’d prefer not to use reCAPTCHA, we have another anti-spam protection feature, hCaptcha. This is a good option if you’d prefer not to sign up for Google’s reCAPTCHA service. Within your forms, hCaptcha will display a checkbox asking users to prove they’re human (much like Google’s v2 Checkbox reCAPTCHA). We have a detailed guide for setting up hCaptcha. 

    Another option you might want to consider is setting up the Akismet anti-spam protection. This option will allow you to integrate  Akismet which is one of the top anti-spam protection plugins on www.remarpro.com to your forms. You should be able to seamlessly set this up by following the instructions here.

    Alternatively, you can consider the third-party plugins such as WordPress Zero Spam which work out of the box to protect your forms against spam.

    Hope this helps!

    Hey @kristinubute – We haven’t heard back from you since my previous message, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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