Receiving jQuery.Deferred exception: wpforms_settings is not defined

Hey @hussain76 – Thanks for reaching out!

When we see “Uncaught ReferenceError: wpforms_settings is not defined” error message, the error can happen when there’s an issue with properly loading the required assets. This can be due to some optimization or caching plugins with JS defer/combine/minify option enabled which alters the loading order of the assets and results in such an error.

When you have sometime, can you please check if you’re using any caching tool or with the hosting provider and see if any optimization services are active?

Kindly,

Hey @hussain76 –

We haven’t heard back from you since my previous message, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Thanks for helping me out!

I wonder how this issue is related to cookies as it only appears when user has disabled cookies in the consent?

• This reply was modified 1 year, 3 months ago by Abid.

Hey @hussain76 – Thanks for following on this ticket!

Generally this issue does not happen if you reject the cookie consent. I looked at the form, and accepted the cookie, but the form submission error was still there.

When you get a chance, please try disabling the anti-spam feature in the form builder Settings > Spam Protection and Security, and toggle “Enable anti-spam protection” option, and see if that helps.

Since you’ve added reCAPTCHA on the form, you should be good to go with preventing spam submissions after disabling the anti-spam feature.

Kindly,

Thank you, after disabling Spam protection the form submission succeeds.

Though the message “jQuery.Deferred exception: wpforms_settings is not defined” still shows up in the console …

Hey @hussain76 – Thanks for your intrest in this ticket!

When you get a chance, can you please check if you’re using any caching plugin and temporarily disable JS optmization features?

Kindly,