Receiving error message regarding video ID

  • Resolved simco

    (@simco)


    8 years, 1 month ago

    We just installed this plugin and have high hopes it will do what we need. I’ve created the first Single Video instance and we get this error:

    DATA NOT FOUND.
    Embed not found. Wrong youtube id or video doesn’t exist.

    We’ve used the specific URL from YouTube but to no avail. Please advise, thank you!

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  • Thread Starter simco

    (@simco)

    UPDATE: We purchased the PRO version in the interim. The DATA NOT FOUND apparently was the result of the API key failing. We corrected that.

    Now the problem is the PRO version which apparently has a conflict either with WordPress 4.7.2 or our theme which is Divi by Elegant Themes. Basically when the PRO version plugin is activated it destroys multiple elements of the theme layout. I’m assuming this is a javascript or jquery conflict of some sort.

    Please advise.

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