Receiving 502 Bad Gateway notice upon activation

Same here. After activating the plugin, we get 502 Bad Gateway Error.
Please advise.

Also need it, I use it before on other site and it save lot of time

@mandy-roberson ,@mstudioil @nissimziv

We are sorry for the inconvenience. We are investigating the issue and will update you as soon as possible.

@tilalahmad thank you! We look forward to your update.

@tilalahmad, thanks for the update, hope it will be soon, I need to send the site content to translation check

Hi,
Is there any progress with the 502 Bad Gateway error ?
Have you resolved the issue?
Please update,
Thanks in advance for your support.

@mandy-roberson, @nissimziv, @mstudioil

Thanks for your patience. The plugin activation has been resolved. Please check and let us know if you are still facing any issues.

@tilalahmad

I check with one page and it seems to work,

Can you check and update the plugin just to remove the message about
“This plugin?hasn’t been tested with the latest 3 major releases of WordPress”

@tilalahmad Thank you for the update. The plugin still has a few hiccups, but it will activate and run now, in small numbers of posts. Thank you.

@mstudioil

Can you check and update the plugin just to remove the message about
“This plugin?hasn’t been tested with the latest 3 major releases of WordPress”

We have plans to release a new version of the plugin and will address this issue as well.

@tilalahmad

Thanks for the help

@tilalahmad we are now receiving the same 502 error when running the plugin export, regardless of post count in the export. Please let us know if there’s an update for the plugin soon. Thanks.

@mandy-roberson

I am afraid the plugin is working fine on my side. Please share your WordPress and PHP versions, along with some more details of the error(log). We will try to replicate it and investigate it accordingly.

@tilalahmad Thanks for the reply!

The error is the same as the original one in this thread. When the plugin is newly activated, or when the export is run (even with a small number of posts), there is a 502 Bad Gateway server error.

We’ve found that the plugin will work and complete the export process as long as a default theme like Twenty Twenty-Three is active and ALL other plugins are deactivated. We used the Health Check and Troubleshooting plugin to mass disable everything so the Aspose export would run and no design work or key settings would be lost.

This particular site is using WordPress 6.2.2 and PHP 8.2. Thanks.

@mandy-roberson

Thanks for your feedback. We have logged an internal ticket for further investigation and resolution. We will keep you updated on the issue resolution progress in this forum thread.