Received e-mail blank in Outlook

Hi there, thank you for bringing this to our attention. We’ll investigate the issue with Outlook 365 and get back to you soon with a solution. Appreciate your patience!

Hello @spikee

I’m pleased to inform you that we have addressed the issue you reported in the latest version 1.5.6 of the plugin. We have thoroughly tested it to ensure compatibility with Outlook 365, and the email display should now work seamlessly.

Could you please update to the latest version and confirm if the problem persists on your end? We value your feedback, and your confirmation will help us ensure the effectiveness of the fix.

If the update resolves the issue for you, we would be grateful if you could take a moment to rate the plugin.

Thank you once again for your patience and cooperation.

Best regards,

AlesWebs

Hello @aleswebs

I just tested a new version and problem seems to be solved. I noticed also “Template theme color” from settings was not applied to Outlook email, but I understand that could be Outlook problem itself.

Thank you for fast response.

We are glad to hear that the latest version resolved the issue for you. Your feedback is invaluable, and we appreciate your prompt testing.

Regarding the “Template theme color” not being applied to Outlook email, you’re correct; sometimes, email clients may have their own rendering peculiarities. We’ll continue to explore ways to enhance compatibility.

Thank you again for your collaboration and support!