Receive "No Input file specified" after migrating to new server

@jacquesperrault – You may have to sort out the Safe Mode issue no matter the case, but in the meantime have you tried using the Reset Option under Gallery > Other Options?

You may need to do this outside of NextGEN Gallery as well, if so, please try our external Reset Tool plugin here: https://bitbucket.org/photocrati/nextgen-gallery-reset/get/default.zip … it performs the same actions.

To install and activate, go to Plugins > Add New … Upload Plugin
To use, go to Tools > NextGEN Gallery Reset

We do not offer specific support for the Reset Tool plugin as is but it can help in many circumstances, please let us know if it does.

Thanks!

– Cais.

Cais,

Thank you. Unfortunately, the reset did not solve the problem.

I will not be able to resolve the safe mode setting, but I am well aware of its purpose and it should not be an issue here, as all content already exists and nothing is being created, only viewed.

What does “No input file specified” mean, specifically? Can you give me a technical description of what is happening behind the scenes when Nextgen tries to process https://7f2.b5f.myftpupload.com/index.php/nggallery/residential-portfolio/residential-projects?page_id=51?

If this error is related to the move from “\wordpress” to “\”, then there must be a programmatic means to correct the problem, be it a config file, php file, or database manipulation.

Thanks,

Jacques

If this error is related to the move from “\wordpress” to “\”, then there must be a programmatic means to correct the problem, be it a config file, php file, or database manipulation.

That might be the problem, well it’s worth checking the Home/Site URL anyway since you seem to have moved from WP being hosted in a sub directory to WP being hosted in the root.

To check/change the Home/Site URL in your WP Dashboard follow the instructions in the WP Codex.

Toto – thanks, great suggestion! The codex is my friend, and I was sure to check those values. Other than the gallery in question, the site is operational.

The problem stems from the following snippet embedded in a Page:

<img class="ngg_displayed_gallery mceItem" src="https://7f2.b5f.myftpupload.com/index.php/nextgen-attach_to_post/preview/id--356" alt="" />

<img class="ngg_displayed_gallery mceItem" src="https://7f2.b5f.myftpupload.com/index.php/nextgen-attach_to_post/preview/id--361" alt="" />

Which is configured to show the images as a “NextGEN Basic Compact Album”

@photocrati – update: According to the NextGen Gallery Overview / Server Settings, PHP Safe Mode is indeed “OFF” on the GoDaddy server; I (mistakenly) assumed since it did not appear in phpinfo() that it was on.

@jacquesperrault – You may need to have that server environment setting toggled to ON. The run the Reset Option again.

If the problem persists (as noted in those snippets, it shouldn’t) then you will need to replace those inserted displays with the current version (which will use the correct path). Generally speaking the Reset Option will correct these entries but if this is a “Managed” GoDaddy solution we are seeing some recent issues with there server settings that seem out of place in general. Unfortunately we do not know how or why these managed solutions are causing NextGEN Gallery to be installed/initiated/setup not quite right.

– Cais.

PS: @totohabschned – Thanks again!!

@photocrati – I’ve been digging deeper.

When I hover over the gallery thumbnail at:
https://fieldstone-design.com/?page_id=51

The thumbnails show a URL of (for example):
https://fieldstone-design.com/index.php/nggallery/residential-portfolio/residential-projects?page_id=51

As I noted before, clicking on that link results in “No input file specified”.

However, if I remove the index.php from that link, such that it points to:
https://fieldstone-design.com/nggallery/residential-portfolio/residential-projects?page_id=51

It works.

I noticed that after visiting the page containing a NextGEN album, one row is added to the wp_options table for each album linked in the page. I am linking two albums, and so In my case, two rows were created with the respective values of the option_name field being:

_transient_4__1967821085
_transient_4__1744197139

Both of these rows contained option_value fields with computed urls to each gallery in the album, each of which contained index.php.

I performed a SQL UPDATE, like so:
UPDATE wp_options SET option_value = replace(option_value, ‘\/index.php’, ”)

And then reloaded the page in the browser – not surprisingly, the links to each gallery no longer contained index.php, and the functioned perfectly when clicked.

So it would seem that “index.php” is either:
a. not a necessary component of the computed gallery url -or-
b. is causing a problem on the managed Godaddy server

It is also worth noting that, as the name implies, those table entries seem to be transient – they disappear after a short amount of time, and so my manual edits do not solve the problem for very long.

Thoughts?

@jacquesperrault – Generally using the Reset Option will sort out path/routing issues, especially after migrating a site; but, if you are having issues with index.php in the URL that generally points to the site using the “Default” WordPress Permalinks structure (which has been problematic on GoDaddy sites).

Given this, I would suggest changing the site’s Permalinks to use something else, we often suggest “Post name” or “Month and name” as better alternatives. You may also need to clear the image cache under Gallery > Other Options > Miscellaneous after changing the Permalinks as well.

Thanks!

– Cais.

@photocrati – Thanks. Changing the Permalinks from “Plain” (default) to “Post name” and then running the NextGEN reset tool seems to have resolved the problem.

@jacquesperrault – Great! Thanks for the update!

– Cais.