Receive Low Stock Alert after manual modification

  • Resolved calyweb

    (@calyweb)


    4 years, 1 month ago

    Hi,
    When i modify manually the stock directly at the product level (for example when i have external orders and i don’t use the woocommerce orders system), the low stock email is not sended. It’s only working when there is a real order on my store.

    I need this email to be sent even after manual stock modifications, because I use the plugin “Advanced Notifications” which allows me to send notifications to the suppliers when i have a low stock level.

    Is it possible to do this ?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    When performing manual tasks as an Admin it bypasses most of the automations that take place based on a customer’s actions. This is by design.

    If you are manually adjusting your inventory level below your low inventory threshold, your site will not send out a notification email (as you already know, since you made the change).

    It’s not possible to adjust that by default. In order to still trigger that notification email, it would require either using a plugin or writing some custom code to your site.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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