receipt of payment confirmation email

  • Resolved panagam22

    (@jose31896)


    1 year, 11 months ago

    I have a problem, I have made a new woocommerce paypal platform integration and I can’t get the payment confirmation in a different email than the paypal login.

    Before installing this plugin and start using WooCommerce PayPal Payments, I could receive the payment confirmation in different emails, depending on the ecommerce that the payment came from. This was configured within the standard paypal plugin.

    Is this not possible with this integration and this paypal plugin?

    Can you think of a solution?

Viewing 1 replies (of 1 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @jose31896

    Which payment confirmation email do you mean?
    I’m not sure where this could be set up in the old PayPal Standard integration. Can you maybe share a screenshot?

    In any case, PayPal Payments does not offer any functionality to modify email behavior. The WooCommerce emails are managed by WooCommerce and the emails from PayPal are managed by PayPal.
    With PayPal Payments, you can only connect one PayPal live account and once PayPal sandbox account at the same time, and the active account will receive all the payments.

    Kind regards,
    Niklas

Viewing 1 replies (of 1 total)
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