• Resolved elsappy

    (@elsappy)


    Hi,
    I’ve noticed that after clicking on the “I’m not a robot” button, it is asked to select images. I thought it was the former version of Google recaptcha and when I installed it 2 monthes ago I didn’t have those images to select. Is it normal ? This version with images is so painful for customers, is it possible to switch that ?
    Thanks !
    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    This is normal behavior for both version 2 and 3 of Google reCaptcha. The image selection is what makes it such a powerful tool against spambots. You can always lower your security settings using the Google Dashboard:

    https://developers.google.com/recaptcha/docs/settings

    By lowering the security settings you’ll run across the image test less often. Feel free to play with different security levels until you hit the sweet spot of both blocking bots and not having to take an image test. Hopefully that helps answer your question, have a great weekend!

    Thread Starter elsappy

    (@elsappy)

    Thank you very much for this quick answer, that’s perfectly clear ??
    Have a nice weekend too
    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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