reCAPTCHA when enabled cause login button to have to click twice

  • Resolved jasonmac_75

    (@jasonmac_75)


    1 year, 6 months ago

    When I turned off reCAPTCHA in Wordfence, it enables the login button to be pressed on one click, but when enabled I have to click the login button twice. However, the problem is that I want to have reCAPTCHA enabled …

Viewing 1 replies (of 1 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @jasonmac_75 , thanks for reaching out.

    I suspect this could be a caching or a plugin conflict related issue. Please clear cache on your browser and on your caching plugin (If applicable), then check for conflicts.

    The best way to test for conflicts is to run Wordfence as your only enabled plugin and also revert to a default theme such as Twenty Twenty-Three. If you are able to log in, then re-enable your plugins and theme one by one until the issue recurs to help find the cause.

    Additionally, please send us a diagnostic report to wftest@ wordfence.com?  You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. There, click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Let me know how it goes.

    Thanks,

    Mark.

Viewing 1 replies (of 1 total)
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