reCaptcha version was changed…

  • Resolved barbccfl

    (@barbccfl)


    11 months ago

    When accessing the Settings page I get the following message, “reCaptcha version was changed. Please submit “Test reCaptcha” and regenerate Site and Secret keys if necessary.” I selected the Test reCaptcha which generates the mess, “Please submit “Test verification”” then after selecting the Test verification, I got the following, “reCaptcha v3 test failed” I have confirmed my keys are correct, and have been using the plugin without issue for a couple of years. Now on version 1.74. The reCaptcha on my website seems to be working, so why am I getting this message? I use the Divi theme.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Just noticed your post, any chance you are using an ad blocker on your workstation browser? I’ve been burned by this…

    Also, FWIW, I got a message yesterday from a WordFence scan that one of the files with this plugin had changed from the repository version (the comparison didn’t look malicious, more like a version got out of sync, which happens every so often…), so I removed the plugin entirely, reinstalled it, and reconfigured. It worked first time, easy peasey.

    Thread Starter barbccfl

    (@barbccfl)

    Good suggestions, thanks! I will turn off my firewall and try again. I had thought about deleting and re-install, but was being lazy… But, based on your experience I will go ahead and do it. Thanks again.

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi @barbccfl,

    Please let us know if these steps helped, thanks.

    Thread Starter barbccfl

    (@barbccfl)

    No, they did not… Ultimately I uninstalled your plug-in and am just using the built-in captcha feature supplied with the Divi theme.

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi @barbccfl,

    To solve this problem, please contact us via our Help Center (https://support.bestwebsoft.com/)

Viewing 5 replies - 1 through 5 (of 5 total)
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