Recaptcha v3 not wrking when activated in contactform

  • Resolved richard_vermeer

    (@richard_vermeer)


    5 years ago

    Hi,

    On this Dutch website I had activated recaptcha v3 for my WP Forms Contactform. Unfortunately the result is/was that the form cannot be used. The error that is returned is: “Google recaptcha verification failed. Please try again later”. Is this connected to the lite WPForms plugin i am using? Or is it something else?

    Thank you very much for your help!

    Regards,

    Richard

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @richard_vermeer,

    If you’re encountering this error, there could be that reCAPTCHA is getting loaded twice on the page — once by WPForms, and once by either your theme or another plugin, and this causes the error in the form.

    The possible next steps could be:

    1. You can try to track down what’s generating the other reCAPTCHA code and, if possible, turn it off.

    2. You can enable No-Conflict Mode in WPForm’s reCAPTCHA settings (under WPForms > Settings > reCAPTCHA tab

    I hope this helps ??

    Thread Starter richard_vermeer

    (@richard_vermeer)

    Hi Ethan,

    Thank you for your mail.

    I tried the other settings, but that did not help. How can I do step 1.? Track down the other recaptcha? Is that something I can see somewhere in the (HTML) code?

    Regards,

    Richard

    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @richard_vermeer,

    Thanks for the update.

    Another possible reason for the error could be due to plugin or theme conflict. To troubleshoot this, please try the steps described in our detailed guide on how to test for plugin/theme conflicts.

    Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Recaptcha v3 not wrking when activated in contactform’ is closed to new replies.

Tags