• Resolved nathaniel45

    (@nathaniel45)


    I had reCAPTCHA v2 for about a year now. I just changed it to V3 but when someone tries to login the message “Please confirm you are not a robot” shows on the page.

    I have removed the key and saved and put them back and still have the issue.

    I had the score set at 0.5 then lowered it to 0.3 still have the same issue.

    Installed – UM version 2.3.1 and UM reCAPTCHA version 2.2.2.

    What score should we use?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @nathaniel45

    Update keys if you change the reCAPTCHA type. Keys that have been generated for the reCAPTCHA v2 don’t work with the reCAPTCHA v3.

    Please follow this documentation to set up reCAPTCHA.

    Thread Starter nathaniel45

    (@nathaniel45)

    they are newer V3 keys but still have the error.

    edenwp

    (@edenwp)

    I am getting the same error.
    My settings are for v3 in both google captcha dashboard and the wordpress plugin (ultimatemember settings) which is a new installation.
    I have deleted the keys and generated new ones, twice, and still not working.

    missveronica

    (@missveronicatv)

    @nathaniel45 @edenwp

    Do you have any WP plugin or server side caching active?

    https://docs.ultimatemember.com/article/1595-caching-problems

    edenwp

    (@edenwp)

    I got it working! I happen to be using SiteGround as my hosting provider. It was an issue of the new SG Optimization plugin having the JavaScript optimization set to “Defer Render-blocking JavaScript” toggled to ON. .. so I am guessing @nathaniel45 that it has something to do with DO NOT Defer Render-blocking of your javascript.
    ??

    Yes. Thank you @missveronicatv that was exactly it, though more of an optimization of caching files on the server side. in this case I did not want to defer render-blocking.

    • This reply was modified 3 years ago by edenwp.
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Thanks for letting us know how it resolved the issue. I’m marking this as resolved now.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘reCAPTCHA v3 not working correctly’ is closed to new replies.