Recaptcha V2 Checkbox isn’t displaying on the front end

  • Resolved Carl Brubaker

    (@imconfused4sure)


    9 months ago

    So, for some reason, this has stopped working. Everything shows ok on the backend within Forminator. On the frontend, nothing displays. I checked it in Firefox and Safari on MacOS. I received an email from a client that nobody can submit a form, so it seems to be all platforms.

    Forminator Version: 1.31.0
    WordPress Version: 6.5.3

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @imconfused4sure

    I hope you are doing well today.

    I see some errors in the browser console related to Forminator. Please note each site is for sure different as it possibly uses different plugins or themes. In the WP repository, there are over 60,000 plugins, and some of them possibly exist on that site. Taking this into account, with each update (Forminator or other plugins) there is a risk of new potential conflicts.

    Would you please run a conflict test? Please deactivate all plugins except Forminator one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works.

    Before this test, we recommend full site backup or running this test on the staging site.

    That will be the first thing to check.

    =========

    Second one to check will be your Site Key & Secret Key are those are valid with the one generated by Google.

    Kind Regards,
    Kris

    Thread Starter Carl Brubaker

    (@imconfused4sure)

    I found a bad plugin and downgraded its version. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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