reCAPTCHA preventing changes to site

  • Resolved Westlake

    (@westlake)


    4 years, 6 months ago

    Out of the blue with no apparent cause, reCAPTCHA started giving an error message “Invalid domain for site key” after opening a new tab for the page I am trying to change

    Screen shot of error window & message: (https://www.dropbox.com/s/3ibpf6z8h0fhrbx/Screen%20Shot%202020-08-31%20.png?dl=0)

    I went to my Wordfence setting and the reCAPTCHA keys there were blank. I went to my reCAPTCHA account page, determined that the domain was listed correctly, and copied the keys to Wordfence. No change – even after allowing time for changes to take effect.

    The site works properly for visitors, as far as I can see. I am able to access the dashboard if from a tab that has not had the error message. I have changed settings and updated the theme and a plugin without issue. This only happens with posts and pages.

      Wordpress 5.5
      Theme: Divi 4.6.0
      Wordfence 7.4.11

    Thanks in advance for your assistance and suggestions.

    The page I need help with: [log in to see the link]

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  • Plugin Support WFAdam

    (@wfadam)

    Hello @westlake and thanks for reaching out to us!

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks!

Viewing 1 replies (of 1 total)
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