• Resolved footstepsdesign

    (@footstepsdesign)


    My issue relates reCaptcha in contact form 7.

    When the user clicks the submit button the message “Please click the box above to confirm you are not a robot.” but there is now box to click.

    This site is: https://www.fetchapet.co.uk/contact

    This is the report in Falmigo:

    { “success”: true, “challenge_ts”: “2023-12-19T16:43:20Z”, “hostname”: “www.fetchapet.co.uk”, “score”: 0.1000000000000000055511151231257827021181583404541015625, “action”: “contactform” }

    Obviously my form is failing the spam check but I don’t know why or why the click box is not showing.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter footstepsdesign

    (@footstepsdesign)

    Hi, I’ve just tried the form again from a different office – so a different ip address and it worked.

    Is it possible that all my tests caused Google to flag my ip as spam? If so can I do anything to reset this and also stop it happening in the future ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Recaptcha: Please click the box above to confirm you are not a robot.’ is closed to new replies.