recaptcha not working

  • Resolved dragoscristian

    (@dragoscristian)


    4 years, 9 months ago

    Hello,

    I made a form and connected my forminator to all 3 versions of google recaptcha. They all appear as images in the settings, and even in the preview of the form. but on the live page they do not appear anywhere AND it does not let me send the form as it says the recaptcha verification failed.

    What is there to do about this? The live page with the form is under https://vasilescu.pro/test/

    Also, what css I need to add to the recaptcha field to make it completely invisible, just like in Hustle?

    Best,
    Dragos

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @dragoscristian

    I trust all is well!

    Please let me know, have you removed the ReCaptcha from the form? I could submit the form successfully.

    If you have removed the ReCaptcha, please create a duplicate copy of the form, add a ReCaptcha field to it so we could check it from our end.

    If the issue still happening on your end, please edit the form, go to the Behaviour tab and enable the option that says Prevent page caching on form pages. Please see this screenshot:
    https://take.ms/bwlMF

    Let us know how it went!

    Kind regards,
    Nastia

    Thread Starter dragoscristian

    (@dragoscristian)

    Hello Nastia,

    YES, sorry, I needed to remove it to troubleshoot other things, but I made a copy as you instructed and posted it here: https://vasilescu.pro/test2/ (with recaptcha)

    The setting to prevent caching was always activated!

    Please let me know what you can find, thank you!

    Best,
    Dragos-Cristian

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @dragoscristian

    I trust you’re doing well!

    Please see if option Load Form from Ajax in Behaviour tab is enabled. If yes, deactivate it and see if this will fix the issue.

    If not, please try recreating the API keys and make sure to add your domain name to reCapthca settings as shown in this screenshot:
    https://take.ms/awpTI

    If the issue still is there please export your form, from Forminatir > Forms > click on settings icon > Export and share it with us so we could investigate it further?

    Please see this screenshot:
    https://monosnap.com/file/jD52mrLUZbvf5NulIjYjM9SsitzQh7

    Upload the export file to Google Drive or to a DropBox, or you can use a Pastebin.com and share a download link with us.

    Have a good day

    Cheers,
    Nastia

    Thread Starter dragoscristian

    (@dragoscristian)

    Dear Nastia,

    thank you! DIsabling Ajax did the trick! Thanks a lot!

    Best,
    Dragos-Cristian

Viewing 4 replies - 1 through 4 (of 4 total)
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