• Metrocitygirl

    (@lchikamoto)


    I set up recaptcha v3 and for some reason it breaks the contact form. Whenever I try to send an email via the form it gives me this error “Failed to send your message. Please try later or contact the administrator by another method.” Can anyone help me with this?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter Metrocitygirl

    (@lchikamoto)

    Okay but this is specific only to after I set up the recaptcha. Once I delete the recaptcha it works fine.

    Neil Murray

    (@buzztone)

    I set up recaptcha v3 and for some reason it breaks the contact form.

    I looked at your form in looks like you may have not setup the reCAPTCHA v3 integration correctly.

    If you’ve registered correctly for reCAPTCHA v3 (by following the instructions at reCAPTCHA v3) & it’s working, you should now see the reCAPTCHA Privacy badge displayed at the bottom of every page on your site (not just the pages where you’ve got CF7 forms).

    recaptchaV3-privacy-icon.png

    If the reCAPTCHA badge is not showing, this shows that reCAPTCHA v3 is not working on your site.

    Thread Starter Metrocitygirl

    (@lchikamoto)

    So I had to disable recaptcha because it broke the contact form. I did set up recaptcha v3 correctly. I have done this before numerous times with other form plugins. It did say after I added the keys that recaptcha was now active on my site, yet when I tried testing out the form by sending myself an email I got the error message and no recaptcha symbol like the screenshot you sent me. Once I disabled the recaptcha I was able to send a message via the form just fine.

    Neil Murray

    (@buzztone)

    It did say after I added the keys that recaptcha was now active on my site

    Did you also see the reCAPTCHA Privacy badge displayed at the bottom of every page on your site?

    when I tried testing out the form by sending myself an email I got the error message

    Was the error border color orange or red?

    Thread Starter Metrocitygirl

    (@lchikamoto)

    well this is weird. I integrated the recaptcha again and it seems to be letting me send messages now but still no recaptcha shows up at all. You can go to https://www.shootwithnikko.com/contact to see for yourself.

    Neil Murray

    (@buzztone)

    I looked at your site. reCAPTCHA v3 is definitely not working on your site. It’s almost certainly not setup correctly.

    Thread Starter Metrocitygirl

    (@lchikamoto)

    well I just deleted my site on the recaptcha website and set it up again and still nothing has changed so maybe it’s the theme? I will check in with them.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘ReCaptcha Not working’ is closed to new replies.