Recaptcha issues

  • Resolved Mark Cutting

    (@mcutting)


    5 years, 7 months ago

    Hi – I’m getting error “Uncaught ReferenceError: grecaptcha is not defined” in the F12 console, and have disabled plugins etc, and even excluded the JS file from caching and minification.

    Seems it’s failing here

    		render: function() {
			if ( ! this.ready ) {
				grecaptcha.ready( this.onReady.bind( this ) );
				return;
			}

    Any ideas ?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey there, @mcutting ??

    Poking around your website, we noticed there are now two more JavaScript errors in browser console that doesn’t seem to be coming from HappyForms code. Would you mind looking into those?

    Could you please try deactivating caching plugin in particular and see if it helps? As it turns out, even when JS file is excluded from caching, it can still cause troubles like that when compressing other files.

    Let us know your discoveries! ??

    Thread Starter Mark Cutting

    (@mcutting)

    Hi @thethemefoundry. Those errors aren’t related as you say, and I’ll fix them. I already disabled the caching plugin, but that didn’t make any difference unfortunately.

    Thread Starter Mark Cutting

    (@mcutting)

    Found it. Conflict is caused by Complianz Privacy Suite (GDPR/CCPA)

    @mcutting Got it! Thanks for circling back and letting us know ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Recaptcha issues’ is closed to new replies.