reCAPTCHA issue?

  • Resolved Iamhere

    (@iamhere)


    6 months ago

    I had a customer tell me that they were not able to use the payment form (we are using your plugin). The reason they gave is that the reCAPTCH was “not working correctly”.

    On investigation, I cannot see any issue, and my test worked ok, however, in the Google reCaptcha dashboard, I see this message:

    We detected that your site is not verifying reCAPTCHA solutions. This is required for the proper use of reCAPTCHA on your site. Please see?our developer site?for more information.

    The site is using Cloudflare, and Autoptimize – in case that could be the issue?

    • This topic was modified 6 months ago by Iamhere.
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  • Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for reaching out to us.

    The site is using Cloudflare, and Autoptimize – in case that could be the issue?

    Yes, they definitely can cause issues with shopping cart and ecommerce plugins. Make sure you exclude the pages with the cart added from getting cached.

    Kind regards.

Viewing 1 replies (of 1 total)
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