reCaptcha isn’t displaying on any pages.

  • Resolved ZeroGravity

    (@zerogravity)


    2 years, 10 months ago

    I installed the plugin and the reCaptcha isn’t showing on any pages. Nothing is showing in the error_log or debug.log files to indicate what might be going wrong..

    I created V2 keys exactly how the instructions show. I have double checked the domain is correct (I copied and pasted it from the browser address).

    I have all the forms enabled and also enabled for Easy Digital Downloads. I just updated WP and all plugins so everything is up to date.

    All the files appear to be loading when you view the source but the reCaptcha challenge isn’t showing on any of the relevant WP pages.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @zerogravity

    Can you please switch the theme to a default theme like Twenty Twenty-One and check it once?

    Make sure you have selected reCAPTCHA Type V2 on the plugin’s setting. You can follow this documentation.

    If you still cannot fix it, please let us know.

    Kind Regards,
    Manesh Timilsina
    WP Concern

    Thread Starter ZeroGravity

    (@zerogravity)

    I apologize for the delay in getting back to you on this. Life has taken a few twists and turns.

    I installed the plugin on a test site and it worked perfectly but not on the live site. I will deactivate everything and test to see where the conflict is occurring.

    Thread Starter ZeroGravity

    (@zerogravity)

    I found the issue. I had some code that removes the query strings from static resources. This removed the query strings when api.js was loaded by the plugin. I added an exception to the code and it works perfectly. ??

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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