ReCaptcha in contactform do not validate some times

  • Resolved Marcel

    (@mgringo)


    3 years ago

    Hi there,

    I’ve a problem with ReCaptcha in contactforms of Caldera-forms. It doesn’t validate so the form doesn’t send. Is it possible that “all in one security” Cache settings is the Cause?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support vupdraft

    (@vupdraft)

    No, All in one doesn’t have cache settings.
    It’s more likely to be some sort of JS error, I would check your JS console for errors. To do this;
    Firefox: Menu Bar > Tools > Web Developer > Web Console.
    Chrome: View> Developer>Developer Tools.
    Safari: Safari Menu > Preferences > Advanced > Checkbox “Show Develop Menu” > Develop Menu > Show Error Console.

    Thread Starter Marcel

    (@mgringo)

    Hi thanks for your answer, but there is no error in console. see this website, that’s the first thing I’ve checked. Problem is that this issue is with some visitors. I have no problem at all with all these forms.

    Could this be a Cache issue anyway?
    So could it be a random visitor has disabled JS?

    Plugin Support vupdraft

    (@vupdraft)

    Is the ReCaptcha currently switched on, I just had a go at filling out the form but there was no ReCaptcha?

Viewing 3 replies - 1 through 3 (of 3 total)
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