Recaptcha giving error “Invalid captcha”

  • Resolved ugy

    (@ugy)


    5 years, 4 months ago

    Hi Alexa,

    Firstly, thanks for developing this plugin.

    We’re having a problem with the recaptcha integration.
    Using the shortcode:
    [msdyncrm_form entity="lead" name="Website Lead SJP" mode="create" captcha="true" hide_form="true" message="Your message was successfully sent. Thanks."]

    and the recaptcha test keys, which are supposed to bypass normal recaptcha validation so that forms can be tested, from the recaptcha support page here:
    https://developers.google.com/recaptcha/docs/faq

    the response to a submitted form is:
    Error: invalid captcha
    unless the user submitting the form is logged in to wordpress.

    Please, are you able to help?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ugy

    (@ugy)

    I can see that although the link to the script is present in the page:
    <link href="https://www.google.com/recaptcha/api.js?ver=5.2.4" rel="preload" as="script">

    the script is not being loaded.

    Thread Starter ugy

    (@ugy)

    Ok!

    I’ve realised that the cookie plugin we’re using was set so that ‘Marketing’ cookies/scripts were switched off by default, and that the recaptcha script was therefore blocked from ever loading.

    I hope this is useful to someone else out there.

Viewing 2 replies - 1 through 2 (of 2 total)
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