• Resolved repomonkey

    (@repomonkey)


    Just started getting failed recaptcha errors on our site. Generated fresh keys but this didn’t help. Tried switching from v3 to v2 and that didn’t help either. Temporarily disabled the recaptcha so that people can register.

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    uploads_path: /home/womanlaw/public_html/wp-content/uploads
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    themes_size: 10.68 MB (11196561 bytes)
    plugins_path: /home/womanlaw/public_html/wp-content/plugins
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    total_size: 6.08 GB (6531404048 bytes) wp-dropins (2)
    
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    auto_update: Disabled wp-parent-theme
    
    name: Twenty Fifteen (twentyfifteen)
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    author: the WordPress team
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    pmpro-cron-jobs: pmpro_cron_expire_memberships (2024-04-20 05:24:12) |
    pmpro_cron_expiration_warnings (2024-04-20 05:24:13) |
    pmpro_cron_admin_activity_email (2024-04-21 00:30:00) |
    pmpro_cron_delete_tmp (2024-04-21 00:30:00) |
    pmpro_cron_credit_card_expiring_warnings (2024-04-25 10:24:12) |
    pmpro_license_check_key (2024-04-25 10:24:12)
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    "description": "",
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    "formatted_expiration": "Membership expires after 1 Year.",
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    "id": "22",
    "name": "Subsidised - SYDNEY CBD \/ METRO",
    "description": "CURRENT PRICE $27.50 (Half Year Rate) - Valid to 30 June 2024<\/strong>\r\nMembership for Lawyers not in full-time employment (maternity leave, retired, etc).\r\n\r\nFull Year Membership $55 - <\/strong>Valid until 30 June Available to purchase from 1 June each year<\/span>.\r\nHalf Year Membership $27.50 -<\/strong> Available to purchase from 1 Dec \u2013 31 May each year and valid to 30 June of the same year\u00a0<\/span>\r\n\r\n?",
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    "formatted_expiration": "Membership expires after 1 Year.",
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    account: Default Version: 2.0 | Custom Version: | Custom Path: /home/womanlaw/public_html/wp-content/themes/wlansw/paid-memberships-pro/pages/account.php | Action: Custom
    billing: Default Version: 3.0 | Custom Version: | Custom Path: /home/womanlaw/public_html/wp-content/themes/wlansw/paid-memberships-pro/pages/billing.php | Action: Custom
    cancel: Default Version: 3.0 | Custom Version: | Custom Path: /home/womanlaw/public_html/wp-content/themes/wlansw/paid-memberships-pro/pages/cancel.php | Action: Custom
    checkout: Default Version: 3.0 | Custom Version: | Custom Path: /home/womanlaw/public_html/wp-content/themes/wlansw/paid-memberships-pro/pages/checkout.php | Action: Custom
    confirmation: Default Version: 3.0 | Custom Version: | Custom Path: /home/womanlaw/public_html/wp-content/themes/wlansw/paid-memberships-pro/pages/confirmation.php | Action: Custom
    invoice: Default Version: 3.0 | Custom Version: | Custom Path: /home/womanlaw/public_html/wp-content/themes/wlansw/paid-memberships-pro/pages/invoice.php | Action: Custom
    levels: Default Version: 3.0.1 | Custom Version: | Custom Path: /home/womanlaw/public_html/wp-content/themes/wlansw/paid-memberships-pro/pages/levels.php | Action: Custom
    pmpro-getfile-usage: PMPRO_GETFILE_ENABLED is not set
    pmpro-htaccess-cache-usage: Off
    pmpro-pages:
    account: https://womenlawyersnsw.org.au/membership-account/
    billing: https://womenlawyersnsw.org.au/membership-account/membership-billing/
    cancel: https://womenlawyersnsw.org.au/membership-account/membership-cancel/
    checkout: https://womenlawyersnsw.org.au/membership-account/membership-checkout/
    confirmation: https://womenlawyersnsw.org.au/membership-account/membership-confirmation/
    invoice: https://womenlawyersnsw.org.au/membership-account/membership-invoice/
    levels: https://womenlawyersnsw.org.au/membership-account/membership-levels/
    login: Not Set
    member_profile_edit: Not Set
    directory: Not Set
    profile: https://womenlawyersnsw.org.au/your-profile/
    pmpro-library-conflicts: No library conflicts detected.
    pmpro-current-site-url: https://womenlawyersnsw.org.au
    pmpro-recorded-site-url: https://womenlawyersnsw.org.au
    pmpro-pause-mode: Disabled</strong><strong> `

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jarryd Long

    (@jarryd-long)

    Hi there, thank you for reaching out to Paid Memberships Pro.

    PMPro 3.0+ has updated most of the default page templates, including the Checkout template which is likely causing an issue with reCAPTCHA during checkout now.

    As a temporary workaround for this, please navigate to Memberships > Settings > Pages and scroll down to the ‘Custom Page Templates’ section – Scroll to the Checkout template and select the ‘Core: Always use the core PMPro Checkout Template’ option and hit save.

    Please do the same for the levels page as the checkout links use ?pmpro_level and not ?level anymore which can also cause issues.

    Please let me know if this helps?

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    Plugin Support Jarryd Long

    (@jarryd-long)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Recaptcha failure’ is closed to new replies.