• Resolved peter-kallkwik

    (@peter-kallkwik)


    Since the update to 3.0 (now running 3.0.2) Recaptcha fails to load and just displays a blank box.

    Double checked the API keys and they are 100% correct.

    Please can you recommend the next step? Was working on 2.9.8 – so can only think it is plugin update over server settings.

    All the best,

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey @peter-hallkwik!

    We would like to take a closer look at this issue for you, however the way to get the best support experience on this issue would be to put this request in with our official support system here : https://ninjaforms.com/contact/

    We don’t check these forums all that often so we want to make sure that we respond in a timely manner.

    Cheers,
    Devin
    WP Ninjas

    • This reply was modified 8 years, 6 months ago by wpndevin.
    Thread Starter peter-kallkwik

    (@peter-kallkwik)

    Thanks Devin – put a support ticket in.

    Just a heads up, this is still an issue. I confirm that I too only get the label and the iframe is hidden for the recaptcha.

    Same problem here. I am sticking with 2.x until this gets resolved.

    Thread Starter peter-kallkwik

    (@peter-kallkwik)

    Snap – I’ve kept with 2.9.8 on all 120+ of the websites I run.

    It’s annoying as I have the problem globally across multiple sites – so sure it isn’t theme based.

    Thread Starter peter-kallkwik

    (@peter-kallkwik)

    Still not working.

    Have moved over to gravity forms in the meantime and for the future.

Viewing 6 replies - 1 through 6 (of 6 total)
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