recaptcha error

  • Resolved joshhsiao

    (@joshhsiao)


    2 years, 9 months ago

    I am using pro version.
    I followed the officeial doc https://docs.form.bitapps.pro/wpbitform-recaptchav3
    After setup, the reCAPTCHA badge is not show on page.
    When I submit form, there is error in dev console as blow

    uncaught Error: Invalid site key or not loaded in api.js: [****My key****]
    at Array.<anonymous> (recaptcha__zh_tw.js:43:144)
    at recaptcha__zh_tw.js:214:411
    at bitformsFrontend.js:2:322379

    PS. My reCAPTCHA key worked just fine if I use other reCAPTCHA plugin

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support bitpresssupport

    (@bitpresssupport)

    Hello joshhsiao,
    We are sorry for the inconvenience that our product is not working for you. We appreciate your patience. After your committed issue, we rechecked the plugin from our testing site, and it is successfully operating.

    We have already discussed with the developer perspective to this feature. He also seems to be unsure about your particular issue. It may be some miss config.

    We can arrange a scheduled meeting to solve your problem.
    OR
    We need access to your Bit Form admin dashboard to examine it more deeply. You can set us a user role with admin privilege.

    Send the credentials to: [email protected].

Viewing 1 replies (of 1 total)
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