• Resolved markow887

    (@markow887)


    Beneath the ReCAPTCHA box, there is an additional box that appears to be a text box. That extra box seems to have suddenly appeared. How do I remove it? Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme (Twenty Seventeen) and deactivating all other plugins.

    He is correct, I am having the same issue on all my Contact 7 Forms – see here – https://www.screencast.com/t/eg5Mm1M4WRZV and here https://www.screencast.com/t/zLXElCZAi

    Live Link Here: Flowtech Energy

    By the way, I already tried applying default theme and disabling all plugins and reactivating them same problem.

    CODE WITH ISSUE
    This is the code that is causing the issue, you can see it is called twice (https://www.screencast.com/t/DKdr1pFHa):

    <div style="width: 300px; height: 60px; border-style: none; bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px;">
    				<textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid #c1c1c1; margin: 10px 25px; padding: 0px; resize: none;">				</textarea>
    			</div>

    and

    <div style="width: 300px; height: 60px; border-style: none; bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px;">
    				<textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid #c1c1c1; margin: 10px 25px; padding: 0px; resize: none;">				</textarea>
    			</div>

    ANOTHER UPDATE
    I commented out the code that was making the box which is in modules/recaptcha.php, line 382, you can see here – https://www.screencast.com/t/qbWrbpMHIjS

    REMAINING ISSUE
    The submit button is forced to the left side of the page and is no longer under the recaptcha box. This was a problem “before” commenting out the text in recaptcha.php – see the submit button here – https://www.screencast.com/t/2rpUNyffI

    SEND BUTTON ISSUE
    The send button is placed OUTSIDE of the col-inner class, see here – https://www.screencast.com/t/BE1VJmpFQFP – notice if i move it inside the col-inner class it is correct – https://www.screencast.com/t/QLzheL20K3

    I do not know where this is in the code to fix.

    • This reply was modified 6 years, 6 months ago by colter.
    • This reply was modified 6 years, 6 months ago by colter.
    • This reply was modified 6 years, 6 months ago by colter.
    • This reply was modified 6 years, 6 months ago by colter.
    • This reply was modified 6 years, 6 months ago by colter.
    • This reply was modified 6 years, 6 months ago by colter.

    The same for me. I’m using the Avada Theme. The recaptcha box in my case doesn’t allow to see the “send” button.

    When I move the “send” button in order to work, when I click it, it does not work (with all the fields completed and the recaptcha marked).

    If I remove the recaptcha, the contact form works ok.

    Will you make a workaround for that soon or should I downgrade to the previous working version?

    Many thanks in advance

    Thread Starter markow887

    (@markow887)

    Thank you all — appears to be fixed now.

    Sorry but… how? It doesn’t seem to have a new release

    I too am getting this error – Recaptcha adds text box below and pushes submit button out of the layout.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘ReCAPTCHA Box’ is closed to new replies.