Recaptcha and Hcaptcha not showing up

  • Resolved Anonymous User 18819390

    (@anonymized-18819390)


    3 years, 7 months ago

    Recaptcha or Hcaptcha will not show up on the pro version but will show up on lite version. This conflict has to do with Wprocket enabled even in safe mode. I have tried the no-conflict mode with no luck. Let me know if there is anything you can think of to be causing this. It doesn’t show Recaptcha and when testing it will say not all fields were entered when submitting.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @tomster999,

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you submit a support ticket though the WPForms account dashboard when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thanks!

    Thread Starter Anonymous User 18819390

    (@anonymized-18819390)

    I do not have an active license sorry for the late response. It would be appreicated if you could help me as I haven’t figured this out. I’m currently back to using the lite version as I need recaptcha.

    Sorry for late response.

    Hi @tomster999,

    In that case, can you please provide me with the URL of the website in question so that I can have a look as see if there’s anything I can suggest to fix the issue?

    Thank you.

    Hi @tomster999,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Recaptcha and Hcaptcha not showing up’ is closed to new replies.