recaptcha and field errors

  • Resolved chippas

    (@chippas)


    5 years, 1 month ago

    On user registration page the recaptcha checkbox is ticked, but when you hit Submit it instantly says “Captcha code error, please try again.”, BUT the submitting is still happening and it will register the user after a few seconds, proof being the Confirmation green message that replaces the red reCaptcha error.
    It is integrated withing setting properly.

    Secondly, tried to disable recaptcha fr all forms, but then a new problem appears, red errors for all fields which are filled: confirm email, username, confirm password, BUT again the form and the registration is completed after about 4-5 seconds of waiting and the green succesfull message appears.

    Any suggestion or fix?

    Thanks a bunch.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @chippas,

    I am extremely sorry for the delayed response. It is due to the weekend off that took some time and our team was working on newer updates so I couldn’t get back to you on time. I hope you understand.

    Regarding the issue, I think this could be happening because of the misconfiguration. Please go through this documentation https://docs.wpeverest.com/docs/user-registration/google-recaptcha-integration/ once and let me know if everything is set up accordingly or not.

    If everything seems okay but you are still getting problems then you can directly contact our developer team here https://wpeverest.com/contact/ regarding the issue. Someone from the team will get back to you.

    Regards!

Viewing 1 replies (of 1 total)
  • The topic ‘recaptcha and field errors’ is closed to new replies.