Reason 550 Verification failed?

  • Resolved luxman

    (@luxman)


    7 years, 11 months ago

    Not sure what’s going on here… I tried the test within settings page and it works. I try reset password email and it works. I then try to register via GravityForms registration addon and the emails do not go through.

    I see the error message saying:

    Email [email protected]
    Reason 550 Verification failed for <bounces+5095767-6e54-blank=blank.com@notifications.whitelabeldomain.com> No Such User Here Sender verify failed
    Category wp_sendgrid_plugin

    why would this be happening here? why is it trying to connect the users email to the subdomain or a site?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter luxman

    (@luxman)

    Horrible support. Moved to a different company.

    Anonymous User 12640152

    (@anonymized-12640152)

    Hello.

    We apologize for not meeting your expectations.

    As you said, you have installed the SendGrid plugin and the emails being sent work. Emails stop working when sending with GravityForms. This would indicate that the issue may be caused by GravityForms. We would suggest contacting their support forum.

    This support forum is mainly used to communicate with the development team of this plugin. For official SendGrid support contact us through https://support.sendgrid.com/

    Thanks,
    SendGrid

Viewing 2 replies - 1 through 2 (of 2 total)
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